This policy explains how Fame Bazaar ("we", "us"), No 4/35A, Jai Nagar 2nd Main Road, Arumbakkam, Chennai 600106, collects and uses your information in the Fame Bazaar app, on www.famebazaar.com, and on our WhatsApp and live-sale links.

What we collect

• Mobile number - to sign you in (with a code on WhatsApp) and to send order, delivery and payment updates.
• Name, email (if you give it) and delivery addresses.
• Your orders, payments, returns, 10+1 plan payments and Fame Wallet history.
• What you do in the app - pieces you view, search, save or add to the bag - to show you relevant pieces and send notifications such as "back in stock" or "price dropped".
• Device information - phone type, app version and a notification token so we can send you notifications.
• Messages you send us on WhatsApp or by email for customer support.

What we do not collect

• We never see or store your card, UPI PIN or bank login. Payments are handled by our payment partners (Cashfree / Razorpay).
• We do not use your contacts, photos, location or microphone.

How we use it

• To take, pack, ship and track your orders and handle damage claims and wallet credits.
• To run your 10+1 plan and Fame Wallet and send receipts.
• To send app notifications (you can switch them off in your phone's settings) and WhatsApp offers only if you said yes (you can say no at any time in the app).
• To prevent fraud and keep our accounts as the law requires.

Who we share it with

• Couriers (name, phone, address) - only to deliver your parcel.
• Payment partners - to take your payment.
• Service providers that run our shop for us: Shopify (website), ESHIPIFY (orders and app), WhatsApp / Meta (messages), Google Firebase and Expo (app notifications), and Zoho (invoices and accounts).
• Government or courts, only when the law requires it.
• We do not sell your personal information.

How long we keep it

• While you have an account, and after that only as long as tax and accounting laws require (invoices and payments).

Your choices

• Update your name and addresses in the app.
• Delete your account in the app: Account > Delete my account. We remove your profile, addresses and offer settings and sign you out everywhere. Orders, invoices, wallet and plan records stay only as the law requires.
• Stop WhatsApp offers at any time in the app or by messaging us.

Children

• The app is meant for adults (18+). We do not knowingly collect information from children.

Changes

• If we change this policy we will update it here with the new date.

Contact

WhatsApp / phone: +91 99411 47444 · Email: famebazaar1@gmail.com

Last updated: 2 November 2026