Please read before you buy

No returns if you don't like the piece

• All sales are final. We do not take returns or exchanges because you changed your mind or did not like the colour, design, size or drape.
• Sale, offer and live-sale pieces are also final.

Colour and design

• Colours can look slightly different on each mobile or monitor screen and in different light.
• Our sarees are woven and printed in small batches, so small changes in design, border, zari or shade from the photo can happen. These are not defects and are not a reason for a claim.

Damaged, defective or wrong item - within 48 hours

• If the piece arrives damaged, defective or is the wrong item, message us on WhatsApp +91 99411 47444 within 48 hours of the courier delivering it.
• Send the parcel-opening video, recorded in one take from the sealed parcel to the item, plus clear photos and your order number. Without the opening video we cannot accept the claim.
• The piece must be unused, unwashed, with tags and in its original packaging.
• Claims after 48 hours are not accepted.
• Once we approve the claim we arrange the pickup or tell you how to send it. Pieces sent back without our approval are not accepted.

What you get when a claim is approved

• We send a replacement of the same piece, or, if it is not available, we add the full amount to your Fame Wallet.
• We do not give refunds to your bank account, card or UPI. Fame Wallet money can be used for any piece in any of our stores - in the app, in our shop or on WhatsApp.

Cancellations

• An order can be cancelled only before it is packed - message us on WhatsApp. The amount is added to your Fame Wallet.
• If we cannot send your order (for example the last piece sold out), we tell you on WhatsApp and add the full amount to your Fame Wallet, or offer another piece.

Fame Wallet and 10+1 plan money

• Wallet and plan money can only be used to buy from Fame Bazaar. It is never paid out in cash or to a bank account.

Contact

WhatsApp / phone: +91 99411 47444 · Email: famebazaar1@gmail.com

Fame Bazaar, No 4/35A, Jai Nagar 2nd Main Road, Arumbakkam, Chennai 600106